We strive to make every customer happy! However, if you’re not completely satisfied with your purchase, we offer a straightforward refund policy.
1. 14-Day Refund Guarantee
You can request a full refund within 14 days of your purchase, no questions asked.
2. How to Request a Refund
You can request a refund by:
- Sending us a message via our contact form on the site.
- Emailing us directly at b7press@gmail.com
We appreciate it if you briefly explain why you’re requesting a refund and if something was not as expected (but this is not required).
Use the same site address you used for the purchase. Including your order number will help us process your request faster.
Our support team will respond during business hours and process your refund within 2 working days.
3. Important Notes
The 14-day refund period starts from the original date of purchase.
Subscription renewals (after the first year) are non-refundable, but you can cancel your subscription at any time to prevent future charges.
4. Before You Buy
To ensure the B7 Feedback Engine WP plugin or any of our plugins are the perfect fit, we encourage you to test out the demo version before purchasing. If you’re still unsure about the number of licenses you need, starting with a single-site license is a great option. You can easily upgrade to a larger plan in the future.
If you have any questions, please contact us!