Terms and conditions

Welcome to B7Press! By using our website, B7Press.com, and any products we offer (including the B7 Feedback Engine WP plugin), you agree to these terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using our website or products, you acknowledge that you have read, understand, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or products.

2. Product Use & Licensing

  • General Use: Our plugins and themes are licensed under the GNU General Public License (GPL) V2 or later, meaning you have the freedom to use, modify, and distribute them.
  • Modifications: You are welcome to modify our products to fit your needs. However, directly modifying the plugin’s core code may void our support agreement.
  • Restrictions: Reselling our products is strictly prohibited. You are welcome to install and manage our products for clients.

3. Product Delivery & Payments

  • Downloads: After purchase or free signup, our products will be available for download. There is sometimes a delay of up to 24 hours on purchases while payment is confirmed and processed.
  • Payment Processing: We use trusted payment gateways. You agree to their terms when making a purchase.

4. Support

What We Support: We provide support for issues related to the core functionality of our products and compatibility problems with the latest stable version of WordPress.

What We Don’t Support: We cannot provide support for:

  • Problems caused by outdated software (PHP, MySQL, WordPress).
  • Compatibility issues with third-party plugins or themes (although we will try to help when possible).
  • Custom code modifications.
  • We provide support in English only.

5. Refunds

We offer a 14-day customer friendly refund policy. Please try the demo versions of our plugins before buying.

6. Lifetime License

The term “Lifetime” refers to the lifetime of the Product. It does not mean the buyer’s lifetime or any other assumption of the term. The product lifetime is not defined at the time of purchase.

7. Warranty & Disclaimer

Our products are provided “as is,” without any warranty. We guarantee that our products will function correctly when properly installed on a compatible WordPress setup. We are not liable for any damages resulting from the use of our products. The images/videos we show in the demo versions of our products are totally for demonstration purpose, you are not allowed to use them in production sites.

8. Unauthorized Use

We reserve the right to block your account immediately if we believe you are abusing our license terms or business.

9. Changes to Terms

We may update these Terms and Conditions at any time without prior notice.

By using B7Press.com and our products, you agree to these Terms and Conditions.